Notice of Nondiscrimination and Language Access

Oasis Mental Health Center complies with applicable civil rights laws and does not discriminate on the basis of race, colour, national origin, age, disability or sex — including sex stereotypes, sex characteristics, sexual orientation and gender identity.

We do not exclude people or treat them differently on any of those grounds.

What we provide, free of charge

For people with disabilities, to help you communicate with us effectively:

• Qualified sign language interpreters
• Written material in other formats — large print, accessible electronic formats, or read aloud

For people whose primary language is not English:

• Qualified interpreters
• Information written in other languages

Our clinicians work in English and Spanish, so for those two languages you are speaking directly with your clinician rather than through an interpreter.

If you need any of this, just ask. Call (786) 418-9790 or email [email protected]. There is never a charge.

If you believe we have discriminated

You can file a grievance with us in person, by post, by phone or by email:

Oasis Mental Health Center — Civil Rights Coordinator 5901 NW 183rd St, Ste 264, Hialeah, FL 33015 (786) 418-9790 · [email protected]

We can help you file it if you need assistance. We will not retaliate against you for filing.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
• By post: 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
• By phone: 1-800-368-1019 (TDD 1-800-537-7697)

Language assistance

English — Language assistance services, free of charge, are available to you. Call (786) 418-9790.

Español — Hay servicios de asistencia lingüística disponibles para usted sin costo alguno. Llame al (786) 418-9790.

Kreyòl Ayisyen — Gen sèvis èd pou lang ki disponib gratis pou ou. Rele (786) 418-9790.

Português — Estão disponíveis serviços de assistência linguística gratuitos. Ligue para (786) 418-9790.

Français — Des services d’aide linguistique vous sont proposés gratuitement. Appelez le (786) 418-9790.